refillable epson ink cartridgesThis is an email received from a customer. It contains valuable information for people using Epson printers, particularly the Artisan series, with refillable ink cartridges.
-the ink performs flawlessly
But I still had a couple of colours go dry, either when removing the cartridge to add ink or when I didn't pay attention and let a cartridge go dry (getting used to the re-settable ink counters on the refillables). So my system is now to refill the cartridge in place, as follows (the Artisan 710 cartridges are easy to access in place):
-remove the fill plug from the cartridge to be filled
Page Counter ResetThe printer showed a warning message that the waste ink pads were nearing the end of their life. The printer was otherwise fine (in fact, in all respects except Epson's artificial roadblocks, the Artisan 710 is a great great printer)
I got Epson's waste ink counter utility from their web site, and after much frustration, finally got their utility to work with the required activation key (always use the utility pointed to in the email they send with the activation key, as they seem to be a matched set). BUT, that utility did not zero the counter, it only got me back to the level of the warning message. Totally mind boggling, apparently all designed to get even die hards to throw up their hands in despair and by a new printer, damaging the environment in the process.
In one last ditch attempt, I found http://www.2manuals.com/product_info.php?cPath=56_92&products_id=1322 which offers a downloadable utility that will display the waste ink counters for free (you must get an activation key for $9.99 to actually reset those counters). So I got it and saw that my printer has 2 ink counters, one at 40% full (ok) and the other at 96.83% full (ie the Epson utility did not really reset my counters even though it said it had succeeded (and I power-cycled the printer as they instructed).
So I purchased the 2manuals key and used their program to reset the waste ink counters. I then used the program to read the counters and lo and behold, they were both set to 0%! Ten dollars very well spent. The printer no longer shows any warning messages and seems happy as I am.
Hope you found this useful. I went to the trouble write you at length, because of how fairly you treated me on my first order and because I thought my experience might help you better help other of you artisan/epson customers.